Vacancy for Data & Reporting Services Application Support Analyst

Our client , a leading Capital Markets entity with a strong interest in Technology with a global footprint  is currently on the lookout for the right fit to join this reputed organization.

  • Investigate issues, develop fixes , support new releases and perform general maintenance and administration.
  • Provide new functionality through enhancements , service improvements and performance tuning.
  • Deliver support against tickets.
  • Monitor and provide daily status updates to management regarding the status of processes and applications .
  • Identifying opportunities for improvement that will facilitate a better level of service or cost.
  • Out of hours support overnight and across weekends (including European bank holidays) when required.
  • Maintain working relationship with business teams , business management and other application support teams.
  • Bug fixes and enhancements to products.
  • Resolve incidents and problems.
  • Degree/professional qualification in a related discipline from a reputed institute.
  • ITIL qualification is an added advantage.
  • Strong technical background in core technologies with multiple years of experience .
  • Minimum 03 years ‘ work experience in an IT support or development team.
  • Experience with Informatica mappings, work flow design, Informatica debug modes.
  • Experience in an investment banking environment and familiarity with financial products and terms .
  • Skills in data warehousing fundamentals , Oracle SOL, Scripting (UNIX, Windows) and Business Objects XI R4.1 Administration.
  • Ability to communicate clearly and concisely to IT and business teams and to senior management as well as off shore support teams.
  • Ability to work under pressure to meet multiple SLAs.
  • Excellent interpersonal and communication skills and the proven ability to work in a team
  • Strong analytical and problem-solving skills.
  • Experience in the product development lifecycle.